Tenancy Info & Forms

On this page, you can find our general tenancy information as well as the RTA Pocket Guide for Tenants and important tenancy info & forms. For further information regarding your rights as a tenant, you can visit the Residential Tenancies Authority (RTA).

Tenant’s and lessors or managers both have rights and responsibilities during a tenancy agreement. Understanding what the general renting rules will avoid problems.

Renting responsibilities for Tenants

• Pay rent on time
• Keep the property clean, tidy and undamaged
• If damage occurs, or maintenance is required, report it straight away by email or through the Maintenance Manager app, and request repairs.
• Keep to the terms of your tenancy agreement
• Respect your neighbours’ right to peace and quiet

View RTA Pocket Guide for Tenants

Renting responsibilities for Owners or Managers

• Respect tenants’ privacy and comply with entry requirements
• Carry out repairs and maintenance
• Meet all health and safety laws
• Lodge bond with the RTA

View RTA Owner’s Guide

Paying Your Rent

Rent can be paid by direct deposit into our trust account. Alternatively, you can pay by card over the phone by calling 07 3848 0655 and speaking with reception.

Our bank details are as follows.

R. Matthews & Son Pty Ltd Trust Account NAB Stones Corner

BSB: 084-391 Account Number: 508 450 096

REFERENCE: Please use the last 8 digits of your mobile phone number